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Cookies Policy

This Cookies Policy explains how Rockwin Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply to your use of Rockwin Casino services.

Rockwin Casino operates under three licences: Tobique Gaming Commission e-gaming licence No. 0000064, Comoros AOFA licence ALSI-202509073-FI2, and Curaçao CGA licence OGL/2023/176/0095.

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device or remember information about a visit. Cookies can help a website operate correctly, improve its performance and provide a more consistent experience when you return.

Some cookies are placed directly by the website you are visiting. These are commonly called first-party cookies. Other cookies may be placed by service providers that support functions such as analytics, security, advertising or embedded content. These are commonly called third-party cookies. The use of third-party cookies may be controlled by the relevant provider as well as by your browser or device settings.

Cookies may be session cookies or persistent cookies. Session cookies generally expire when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active depends on its purpose, its settings and the service that places it.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information associated with your account, device or use of the website. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

2. How Rockwin Casino uses cookies

Rockwin Casino may use cookies and similar technologies for a range of purposes. The cookies used on the website may change over time as website features, security requirements and service providers change. In general, cookies may be used to support the following activities:

Essential cookies

Essential cookies are needed for core website functions. They may help with navigation, account access, session management, fraud prevention, security controls and the operation of pages or services you request. Without these cookies, parts of the website may not work properly or may not be available. Because they support necessary functions, essential cookies may not be available for complete opt-out through a cookie preference tool.

Preference and functionality cookies

These cookies may remember choices you make, such as language, region, display settings or other preferences. They can help provide a more convenient experience and reduce the need to repeat the same selections during future visits. If you disable these cookies, some preferences may not be saved and certain website features may need to be set again.

Performance and analytics cookies

Analytics cookies may help us understand how visitors use the website. They can provide information such as which pages are viewed, how visitors move through the site, whether pages load correctly and where improvements may be useful. This information is generally used in aggregated or statistical form to monitor performance, improve content and make the website easier to use.

Security and compliance cookies

Cookies and related technologies may be used to help protect the website and its users. They may assist with detecting unusual activity, preventing misuse, maintaining secure sessions, supporting identity or access controls and meeting legal, regulatory or responsible gambling obligations. Disabling these technologies may affect access to some services or require additional checks.

Advertising and marketing technologies

Where used, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand the effectiveness of promotional content or show information that is more relevant to your interests. These technologies may be provided by third parties and may use information about your browsing activity across websites or services. We will use these technologies in accordance with applicable requirements and any choices you make through available preference controls.

  • Remembering information needed to provide a requested service.
  • Maintaining website security and helping prevent unauthorised activity.
  • Understanding website usage and improving performance.
  • Saving preferences and supporting a consistent user experience.
  • Measuring the reach and effectiveness of website communications where permitted.

4. Privacy, updates and questions

Information collected through cookies may include technical details such as device type, browser type, operating system, approximate location, IP address, pages viewed, referring website, access times and interactions with website features. The information collected will depend on the cookies and technologies in use. We may use, store and disclose this information for the purposes described in this policy, our Privacy Policy, website terms and applicable law.

Where personal information is collected through cookies or associated technologies, Rockwin Casino will handle that information in accordance with its Privacy Policy. The Privacy Policy provides further information about how personal information may be collected, used, stored, protected and disclosed, as well as any rights or choices that may be available to you under Australian privacy law.

This Cookies Policy may be updated from time to time to reflect changes to the website, the technologies we use, our service providers, legal requirements or operational practices. When changes are made, the updated version will be made available on the website. The revised policy will apply from the date it is published unless a different effective date is stated.

If you have a question about this Cookies Policy, your cookie preferences or the way information is handled on the website, please use the available contact or support options provided through the Rockwin Casino website. Do not include sensitive account, payment or identity information unless it is specifically requested through a secure support process.

  1. Review the cookie notice or preference tool when it appears.
  2. Choose the categories of non-essential cookies you are comfortable accepting.
  3. Use your browser or device settings to remove or block cookies if required.
  4. Read the Privacy Policy for further information about personal information.
  5. Check this page periodically for changes to our cookie practices.

By continuing to use the website after reviewing the available notice and choices, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the preferences and controls available to you.